FAQ

In addition to our extensive stock range of products, we can also tailor your packaging to suit your needs. We offer custom printed packaging, cups, paper carry bags, degradable plastic bags, napkins, wine packaging, confectionery packaging, boxes, produce bags, containers and much more.
Our in-house graphics, product sourcing, and quality assurance team ensure your products align with your branding or create a new look for a campaign.
Contact your local Huhtamaki TP office to discuss your customised packaging needs.

Our packaging is made from a variety of environmentally friendly materials, including:

PLA: Produced from renewable resources such as corn starch, PLA is commercially compostable in industrial composting facilities, and is suitable for food packaging.
Bagasse: A natural fibre made from sugarcane pulp, bagasse is biodegradable and compostable, making it an excellent choice for food containers and plates.
Bamboo: One of the most sustainable materials, bamboo is classed as a rapidly renewable resource. Bamboo’s strength and heat resistance make it perfect for producing sustainable and highly functional foodservice products.
Kraft Paper: Made from recycled materials, kraft paper is strong, biodegradable, and suitable for various packaging needs, including bags and wraps.
Recycled Paper and Cardboard: Our packaging often includes recycled paper and cardboard, which helps reduce waste and promotes sustainability.
Compostable Films: These are made from materials that break down in composting conditions, providing a sustainable alternative to traditional plastic films.

The packaging materials used in our Future Friendly range have been chosen with sustainability in mind, ensuring that they minimise the environmental impact, while being effective for food safety. We always recommend that customers test the suitability of the product for any retail application.
If you have specific products in mind, we will be happy to provide more detailed information.

We stock a diverse range of packaging products including containers, bin liners, cups and accessories, bags, hygiene, industrial, tableware, catering and many more. Our products come in various colours and sizes to meet your needs.

Our range includes many products that are environmentally friendly and sustainable, combining environmental protection, social equity and economic efficiency. Our Future Friendly and FSC® ranges have been created with sustainability at the core. Whenever possible, our food packaging products are crafted from plant-based materials, including bamboo and sugarcane which are rapidly renewable.

Many of our Future Friendly products maintain their environmentally friendly status throughout their lifecycle. Within our assortment, you’ll discover paperboard boxes, paper twisted handle bags, and paper straws – designed to be either recyclable, recoverable or compostable, adding to your customers’ satisfaction.

We are dedicated to reducing our environmental footprint and driving positive change through sustainable practices. Our sustainable certifications ensure our products are trusted and made with suitable materials.

FSC

The Forest Stewardship Council® (FSC®) is an international, non-governmental organisation dedicated to promoting responsible management of the world’s forest. The FSC’s pioneering certification system enables businesses and consumers to choose wood, paper and other forest products made with materials that support responsible forestry. The organisation is committed to upholding a set of standards that support:

• zero deforestation
• safeguarding of ancient and endangered forests
• fair wage and work environment
• biodiversity preservation
• community rights, including the rights of Indigenous Peoples

We have product options that are certified commercially (industrially) compostable to Australian Standard AS4736 in industrial facilities where these exist.

Commercially or industrially compostable means these products can be composted in an industrial composting facility. An industrial compost facility is a place where the perfect balance of heat, moisture, and oxygen is created to break down organic and plant-based materials.

We have product options that are certified home compostable to Australian Standard AS5810.

Home compostable means these products can be placed in a home compost bin where every component and material used in the packaging will break down and decompose into the soil in time.

Yes, we offer a range of sustainable product alternatives that comply with state-based legislations on single-use plastics (please note, the legislation and guidelines vary by state and our team will be delighted to assist you in determining which products are best for your business and geography).
Across Australia, different state-based legislation and guidelines are currently in place for single-use plastic (SUP) items. These plans are a positive step towards avoiding waste and reducing the harm caused to our wildlife, including marine life, through litter and pollution. We provide sustainable and certified compostable alternatives made from sustainably sourced, renewable and/or compostable materials, giving you confidence that we have the perfect solution for your needs. We can all do our part by making the change to sustainable packaging.

Yes, our products are suitable for both hot and cold food and beverages. They are designed to withstand a range of temperatures, ensuring that your meals and drinks maintain their quality and safety.

Our range includes products which can safely hold high temperatures without compromising structural integrity, making them ideal for items like soups, takeaway foods, and hot drinks. Our products are also designed to perform effectively in cold temperatures, making them ideal for items like salads, desserts, and chilled beverages. They maintain their functionality even when exposed to moisture and cold environments. We always recommend that customers test the suitability of the product for any retail application. If you have any specific requirements or questions, contact us today for further details.

If you are a new customer and would like to purchase from Huhtamaki TP, please contact our Customer Service team for your state.

Yes, we can help work through all the requirements for your packaging. This includes assisting you in selecting the right products, finalising the artwork, deciding quantities, providing product samples, and managing delivery.

Contact your local Huhtamaki TP office today to discuss your requirements with our Account Manager or Customer Service team member.

Yes, our packaging products are designed to be versatile and can be used for both delivery and takeaway purposes. Whether you’re packaging food for delivery, takeaway, or catering, our products are created to protect the contents during transit.

Yes, we ship Australia-wide, supported by our offices and distribution centres in Sydney, Melbourne, Brisbane, Adelaide and Perth.

We offer a competitive minimum order value for free delivery within metropolitan areas for our Distributor and Wholesale customers.

We do charge a delivery fee for orders with a value less than the minimum order value. Please contact your local Huhtamaki office for further information.

For in-stock items, and where the order is placed before 12pm, we can offer next day delivery if delivered to major metropolitan areas. Delivery to outside metropolitan and regional areas may take up to 3-4 days.

Deliveries are available Monday to Friday only.

Please contact your local Huhtamaki office for further information.

To obtain product pricing, please contact your local Huhtamaki office to speak with our Customer Service team or Account Manager who will be able to assist with quotations.

To pay for your account via credit card, please contact your local Huhtamaki TP office where it can be arranged via our Finance Department. Currently, we do not charge for this service but this is subject to change without notice.

Any returns must firstly be approved by Huhtamaki TP.

• The customer must advise Huhtamaki TP in writing within 7 days of delivery.
• If a customer orders the wrong item(s), they can return the item(s) to Huhtamaki TP; however a credit is only issued if the package has NOT been opened and/or is NOT damaged.

If an order has been incorrectly packed by Huhtamaki TP, we will arrange collection of the goods via our courier or via our Sales Representative. Once returned to Huhtamaki TP, a credit will be issued.

Further information on our Terms and Conditions can be found here: https://www.huhtamaki.com/en/general-terms-and-conditions/.